DHF ENDMILL.Fraudulent Email Statement

2024.09.11

郵件盜用聲明_EN

【DHF ENDMILLS.Official Statement】

Recently, there have been fraudulent emails sent under the guise of our company, with the sender's address appearing as "dhfendmil@gmail.com." After investigation, these emails have been identified as phishing or scam attempts, potentially containing malicious links or malware. Please exercise caution and remain vigilant.

In response to this incident, we would like to issue the following statement:

Our email system recently detected a security vulnerability. Unauthorized accounts may have gained access to our network through unknown means. For your safety, we strongly advise you to remain highly cautious of any suspicious emails or communications.

If you receive any email from "dhfendmil@gmail.com" it may contain requests for order information, personal data, or instructions to change bank account details.
Please disregard these messages immediately.

We will never notify you of changes to remittance accounts via email, nor will we request sensitive information such as account passwords.These emails may pose a potential risk to your security and privacy. 
Additionally, please note that we will only send official emails during business hours, Monday to Friday, from 08:00 to 17:30 (UTC/GMT +08:00).Any emails received outside of these hours are not from our company.

Our official statement: All legitimate emails from our company will only be sent using our official domain and within the aforementioned business hours. Any emails that do not meet these criteria should be treated as potential phishing or malicious attempts. Please remain alert.

If you receive any email claiming to be from our company but outside the stated communication hours, please contact us to verify its authenticity. Your safety remains our top priority, and we are taking all necessary measures to resolve this issue promptly. Should you have any questions or require further assistance, feel free to reach out to us.

We appreciate your cooperation.
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